Ken Jones, MD

Ken Jones, MD
Nassar & Jones Eye Clinic 764 Lakeland Dr Jackson, MS 39216
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.15.171
April 19, 2013
Are you going to visit this provider again?
Sure
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.163.173
April 09, 2013
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. When comparing them to others I have visited for the same condition, they are among the best I have seen. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Anonymous
February 18, 2012
Were you able to relax during your appointment?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 05, 2012
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always take that extra step to make me feel special. I always enjoy my appointments here. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful.
by Anonymous
November 30, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
July 28, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
June 14, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
May 08, 2011
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