They've never been critical of my appearance, and always work hard to make me feel supported and encouraged. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I am beyond happy with my results. They turned out far better than I could have ever hoped for. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.