The office was very easy to locate. I didn't have any trouble finding it at all. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I felt like my needs were mostly met, but they didn't make any extra effort. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.