Lori Kaufman, MD

Lori Kaufman, MD
Total Lifestyle Ctr 400 Whitesport Dr Sw Ste 201 Huntsville, AL 35801
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this bariatric weight loss facility prominently display their business license?
No, I never saw one
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.113.194
September 30, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Malia xxx.xxx.237.5
August 22, 2013
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anonymous
January 24, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 02, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did the staff at this bariatric weight loss facility listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 18, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did the staff at this bariatric weight loss facility rush your appointment?
No, I was able to ask as many questions as I wanted
Did the staff at this bariatric weight loss facility use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 07, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Yes
by Anonymous
October 11, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
October 06, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Was this weight loss facility easy to locate?
Absolutely! It couldn't have been easier!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
October 04, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
September 22, 2011
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