Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider answer all of your questions?
None of my questions were answered
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time