Carolina Rehab And Surgical Associates

Carolina Rehab And Surgical Associates
Carolina Rehab And Surgical Associates 3000 New Bern Ave Raleigh, NC 27610
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I went for my follow up visit 4 weeks after leaving inpatient rehab after a stroke and waited 20 minutes past my appointment time before going to the desk to cancel. They acted like they could care less and the office manager came over to say they were running behind. She was very rude and defensive. She didn’t even ask if I wanted a follow up appt. Not impressed with this office at all.
by LC xxx.xxx.84.163
March 01, 2024
Physicians act like they don't care, they spend less then 5 minutes with their patients
by Concerned xxx.xxx.142.18
January 04, 2024
This is the most comprehensive and top notch facility available in North Carolina! I received the most positive and complete care I have experienced in the 20 years of my adult life here! I was made to feel a part of my Healthcare team in making decisions about my rehabilitation. Everyone I came in contact with truly cared about their patients. If you have a spinal cord injury, you won’t find better healthcare anywhere else!
by J Johnson xxx.xxx.159.87
April 01, 2022
Would you recommend this provider to others?
No
Was the staff friendly?
Extremely Friendly
Did this provider answer all of your questions?
Some were answered
Did you feel that your waiting time was acceptable?
Absolutely
Would you refer this provider to a family or friend?
Possibly
by Anonymous xxx.xxx.82.233
June 24, 2014
Was the staff friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Yes
Did this rehabilitation specialist prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider seem current about the latest advancements in their field?
Definitely
by Anonymous xxx.xxx.61.4
April 25, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.244.153
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Rhonda Jackson xxx.xxx.194.205
July 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.137.98
June 19, 2012
They've always been ready to see me at my scheduled appointment time. I've never had to wait more then ten minutes. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I noticed their credentials and diplomas on the wall right away. It made me feel even more comfortable that I was seeing someone who knew what they were talking about. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anonymous
February 14, 2012
Does this rehabilitation specialist always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
January 17, 2012
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