Roy Heaton, DO, MD

Roy Heaton, DO, MD
Arlington Osteopathic Gen Prac 2517 N Glebe Rd Arlington, VA 22207
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
How would you rate your experience with this provider?
Better than most
by Anonymous xxx.xxx.132.204
September 27, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer flexible appointment times?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider give unbiased advice?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Sandi xxx.xxx.173.205
January 27, 2014
DO NOT GO TO THIS DO!!!!!!!! Perhaps the worst experience I have ever had with a doctor. I went in with an upper shoulder/neck pain and came away with hip pain that I had never experienced before. It is now three years later and I continue to have significant hip pain. This pain came as a direct result of Dr. Heaton's manipulations. Let me be clear, I NEVER had ANY kind of hip pain prior to my visit. In other words, not only did he not correct the problem I went in for but I was significantly injured by this dr. I could tell right away that he had done something to cause LONG-TERM damage. I told him of my symptoms and the new pain I now felt and his excuse was that it always gets worse before it gets better. I finally refused him to do any further work on me.

I have spent thousands of dollars and have experienced terrible pain for THREE YEARS! It has been a nightmare of an experience. I tried contacting the office shortly after my original appointments and he refused to even talk to me over the phone. They said that if I had any complaint I should sent it to them in a letter.

I regret not writing these reviews previously, perhaps I could save others from any sort of similar experience. I thought I would follow his advice and get physical therapy to correct the damage he had done. Well not only is it sad that I would even have to go to PT to correct HIS MISTAKES, after three years of effort, with no fix, its finally time to take some action.

by Anonymous xxx.xxx.238.210
June 18, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.150.182
September 13, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
February 17, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 21, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
August 30, 2011
Does this general practitioner use current and safe equipment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Did this provider have reasonable prices?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 24, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
August 19, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider promptly return your phone calls?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
May 19, 2011
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