Mark Rubinstein, MD

Mark Rubinstein, MD
Otolaryngology Associates 3801 University Drive Suite 100 Fairfax, VA 22030
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.7.3
July 02, 2014
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Yes
Would you recommend this doctor to others?
Yes
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous xxx.xxx.194.1
April 28, 2014
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.29.218
November 02, 2013
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.110.89
May 02, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.157.225
March 01, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.142.195
January 30, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to make an appointment with this provider?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Nancy white xxx.xxx.133.136
January 08, 2013
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. . I didn't experience any unnecessary pain during my visit,. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Doctoe and staff are realy good to make sure that you do follow the recommended treatment. I'm one of those patient that go to the doctor but don't do any folow up. Not with this doctor. I think they called me at least 10 times to make sure that I follow through and the problen that I had for 15 years. finally resolved. Thanks to Dr. Rubinstein and staff.
by Sonbol.Salmassi xxx.xxx.250.190
November 19, 2012
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's staff friendly?
Friendly Enough
by Anonymous
January 19, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
January 19, 2012
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