Dertad Manguikian, MD

Dertad Manguikian, MD
Fairfax Eye Assoc Inc 9936 Main St Fairfax, VA 22031
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.71.202
January 23, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Are you going to visit this provider again?
Without a doubt!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's staff friendly?
Yes, they went above and beyond
by Bob Rinaldi xxx.xxx.136.5
November 26, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.173.20
August 15, 2012
I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. I'm undecided if I would refer any of my friends or family here. I'm not sure if I loved them that much to be honest. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Granted I was late to my appointment and there was only one other person behind me. I got in into the room and he comes in and does not introduce himself or his technician. He does not explain anything to me about my problem and the assumption I had about what was wrong with me was correct but again no explanation. Then he shows his technician how he knew what was going on with my and shows her which was fine, but the technician who looked goes and I quote "OH MY GOSH" when really I am told my problem would be corrected in 24 hours.

So the jist of it, not very professional staff though the Dr. knows his stuff. Probably would never go back there and the office is kind of difficult to find.
by Anonymous
December 18, 2011
Was this provider's staff friendly?
Yes
by Anonymous
December 07, 2011
excellent doctor
by Anonymous
October 03, 2011
Was this provider's office too cold?
No, it was fine
Does this provider treat their staff well?
Yes, they treat their staff with respect
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 25, 2011
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