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Richard Bonder, MD

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Dermatologists

Nemours Children's Hospital, Delaware

Wilmington, DE

Nemours Children's Hospital, Delaware

Wilmington, DE

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Webster Dermatology

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Richard Bonder, MD
(45 Reviews)
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1941 Limestone Rd Wilmington, DE 19808
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Consumer Feedback

(45 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did the waiting room smell clean?
Yes
by Barb xxx.xxx.114.96
May 27, 2014
I have been going to this Dr. Bonder for a few years now. I previously went to the "top" dermatologist in Delaware but could never get seen quick enough and he started using physicians assistants who misdiagnosed my eczema for tinea versicolor. I had been treating my skin with an anti-fungal instead of the proper medications. Obviously the reason why it wasn't corrected.

Dr. Bonder properly diagnosed my condition and has been very helpful in monitoring it and giving his expertise. I have been to him for various skin conditions and every time I call I can always get in within a day or two. The office staff is much nicer than my last dermatologist's office and they are ALWAYS on time or ahead of time. I have never had to wait more than 3 minutes to be seen. The doctor is direct and to the point but will also address any concerns you have. I like that style since it is part of the reason why you will not be waiting 45 minutes after your scheduled time to see him. He will always schedule a follow-up to ensure his patients' conditions are cured/satisfied. The office does have policies and ways of doing things that may seem more old fashioned, however, that is why it is super organized, presentable, professional, and the doctor is always on time. I will never change my derm ever again. I can't understand why anyone would give a bad review.
by Annonymus xxx.xxx.41.239
March 26, 2014
Then the women refused to submit a claim to my insurance, but were happy to see me- if I would pay out of pocket with cash! They said they're affiliated with a lot of great insurances that I don't have- but could only name 3: Blue Cross, Aetna and Amerihealth.

I called twice to make an appointment and was put on hold both times. At one point it was so ridiculous (I had prior obligations and only 10 minutes left) I hung up and re-dialed… to be put on hold again! She asked me if 1:30 would work for me, I said yes assuming she meant the next business day. She then tried to schedule me for 1:30 on that Tuesday. I told her that wouldn't work, I have class then. She got huffy and said I shouldn't have said I was available then... My schedule changes daily!

When I got there the head receptionist didn't see me on the list.
The "list" is a piece of paper full of chicken scratch rather than a check-in log to my surprise. Another receptionist told me she had penciled me in to come early. That's not what she told me - I thought I was on time for MY appointment. Then I receive a comment that I have plenty of time to wait- hours. I was going here between classes, when I schedule something that is when I should be scheduled, not double-booked and left to wait.
Sorry, I'm a little too old to put up with these over-the-hill receptionists talking down to me. The best dermatologist on earth isn't worth the abuse. Although I wouldn't know as he never came out of the shadows to apologize for his unprofessional staff and wasting my time.
by Morgan xxx.xxx.200.29
March 13, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.147.63
January 09, 2014
Worst groupon experience ever-unfriendly staff and doctor. Unwilling to reschedule more than once or allow a pt to be late more than a minute and this was a prepaid groupon--so I was out $240.00.
by rippedoff xxx.xxx.207.66
August 14, 2013
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Would you recommend this dermatologist to others?
Absolutely Not
Did you feel safe in this provider's care?
No, I was scared
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.221.61
June 17, 2013
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this dermatologist friendly?
Not at all
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.88.124
June 10, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Would you recommend this dermatologist to others?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.82.177
May 07, 2013
Would you recommend this dermatologist to others?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.135.3
April 08, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.222.218
February 23, 2013
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Map and Directions
1941 Limestone Rd, Wilmington, DE 19808