Shailen Shah, MD

Shailen Shah, MD
409 Second Ave Suite 301 Collegeville, PA 19426
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Mostly yes
by Tiffany Leong xxx.xxx.11.222
May 28, 2014
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.48.1
April 08, 2013
Did this provider answer all of your questions?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.57.231
March 12, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to relax during your appointment?
Yes
Was it easy to make an appointment with this provider?
Yes
Was this asthma - allergy specialist's staff friendly?
Yes, they went above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.42.142
December 19, 2012
Are you going to visit this provider again?
Sure
Would you recommend this asthma - allergy specialist to others?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
December 14, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was confident that they were using the latest treatment methods. There was lots of available parking at their office. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The office staff is the best that I have seen. Very customer focused.
by DD
October 02, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider offer flexible appointment times?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
September 21, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 09, 2011
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