I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance. You would expect a pediatrician to be kid friendly, but to my surprise they were cold and not friendly at all. They made no effort to make my child feel welcome. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They always made sure that I wasn't in any pain. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong.