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Ali Alley, MD

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Ali Alley, MD
Alley Medical Ctr
(6 Reviews)
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301 W 3rd St Berwick, PA 18603
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Consumer Feedback

(6 Reviews)
Service
1.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
I went in with an obvious tick bite. They saw me and charged me 4 times for the same thing. With the cost of four different antibiotics it came to over 500$! No sympathy at all for my financial situation ( I have no insurance). Then I went for a refill of anti anxiety meds. They treated me like a drug addict! They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I couldn't believe how rude and inconsiderate they were. I showed up before their scheduled closing time and they said they were closing. They knew I needed help but they still decided to close early. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves.
by Brian Thompson xxx.xxx.52.100
August 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Jim xxx.xxx.247.141
March 30, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Would you recommend this family doctor to others?
I Already Have
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
November 15, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Was this family doctor's staff friendly?
Friendly Enough
by Anonymous
November 06, 2011
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Would you recommend this family doctor to others?
No
by Anonymous
June 22, 2011
This is a walk-in clinic/VA center and they treat their veterans very poorly. The staff regularly argues with patients (every time I've been in, only the veterans get talked down to), they do not return phone calls, the right hand never knows what the left hand is doing, they lose paperwork, and they are just hard to deal with. In conclusion, if you can avoid going here, please do. You'll be much happier for doing so. This especially applies to veterans. I know how bad the VA system is, but this is even bad for the VA.
by max384
August 17, 2010
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301 W 3rd St, Berwick, PA 18603