Directory > Providers > Eye Care > Ophthalmologist > PA > Ephrata > Persila Mertz, MD > Reviews

Persila Mertz, MD

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Persila Mertz, MD
(24 Reviews)
> Get Phone Number & Directions
PO Box 268 Ephrata, PA 17522
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Strap xxx.xxx.18.126
March 28, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer flexible appointment times?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
March 05, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 30, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
January 11, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
November 07, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 16, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
August 15, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
July 25, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
July 12, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
June 28, 2011
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Map and Directions
PO Box 268, Ephrata, PA 17522