They were friendly and made me feel at home. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.