Consuelo Mendoza, MD

Consuelo Mendoza, MD
Brick Pediatric Group 1301 Route 70 Brick, NJ 08724
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I clicked one star because I had to give them at least one, they don't deserve it.

This practicd not only misdiagnosed my daughter (which left us racing to Jersey Shore Medical Center) but they showed a flagrant disregard for her well-being and any further concern for her care:

Upon visiting them for a follow-up they told me "give her claritan..." And another visit, "give her claritan every night for two weeks and then call us..." I heard "give her claritan" more often than I ever saw any concern from them.
My daughter's circumstances changed: she developed a cold "give her claritan"... Then if became a respiratory infection, "give her claritan"... Then most recently her cough became very troublesome, " give her claritan, it's allergies- everybody's sick." Weird - why wouldn't you send me to an allergist when I requested one? Why are you suggesting claritan consistently?

I found a new pediatrician who finally diagnosed my daughter properly - she's currently having issues with her bronchial airways - but claritan isn't going to do a thing!!!!

Then the billing dept called me because they had a request for medical records... "We have you're signature, but it's a $10 fee for the records..." Excuse me? You misdiagnose and mistreat my child consistently and I owe you $10? Absolutely not. They are more interested in the $10 than they were my child. The woman then proceeds to quote "the law" that says she has 30 days to send my paperwork... Yes, that's great customer service and amazing care for your patients past and present - you need to wait 30 days before I help you get the proper care, because clearly this office doesn't care about anything but monetary gain... According to this billing woman "we have plenty of PAYING patients." Sorry my money isn't green enough to get the appropriate care.
by Poorly treated patient xxx.xxx.106.83
January 14, 2016
My daughter has been going to this office for 17 years. Originally they were great. Now the office is horrible. My sick daughter waited 2 hours before she was finally put into a room. Then had to wait 30 more minutes for the N.P. to finally come in an see her. I am so disappointed with this office. And my daughters have to constantly remind the doctor about the booster shots they need when it is marked clearly in the charts. Such a shame
by Bree xxx.xxx.36.37
January 21, 2014
When I lived in Ocean county NJ, I had a heck of a time finding a decent, attentive pediatrician. I was not going to pay good money and have some front office attitude or some dr. that was too busy to care about my child. My daughter and I went through 3 pediatric offices (one in Tom's River that was a JOKE!) before we found Dr. Sandeep in Brick. Every visit is professional and attentive. The girls at the front desk are always helpful and friendly. I now live in Middlesex county and still commute to this office with my daughter, now 6. I will go the extra (many!) miles to visit this dr. because when you find one that works for you, it's worth it.
by lynn xxx.xxx.106.188
October 16, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
by Anonymous xxx.xxx.128.250
June 06, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by dabanse xxx.xxx.128.250
September 05, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by tt xxx.xxx.215.127
June 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.108.113
April 19, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 05, 2012
Were you able to relax during your appointment?
Yes
by Anonymous
December 13, 2011
Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. My child absolutely loves Consuelo Mendoza, MD. They are so kid-friendly and act like my child's best friend. This doctor has great bedside manner. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by mel
November 04, 2011
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