Ronald Klug, MD

Ronald Klug, MD
Ophthalmic Physicians-Monmouth 733 N Beers St Holmdel, NJ 07733
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Their staff was not friendly. I told them my appointment was annual checkup. But they still reported to my insurance as sick visit. Although I told the lady at the front desk it was annual checkup after I saw the doctor she said ok. But she still charged me on my credit card for $30 as sick visit after she voided the first $30 charge. I just found out it was still $30 charge after I received the bill again!!! They are not supposed to send me the bill again since I already paid the copay at my visit.
by reform xxx.xxx.184.172
November 14, 2012
They recently converted to electronic patient records. Phone calls are answered promptly and professionally. I have not been put on hold for a long time. They have not suggested that I buy anything that wasn't necessary, and never pressured me. They have always been considerate and professional. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Anonymous
November 26, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was the waiting area spacious?
Yes
by Anonymous
August 04, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
April 28, 2011
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