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Ellen Frankel, MD

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Dermatology Professionals

East Greenwich, RI
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Ellen Frankel, MD
Ellen H Frankel Inc
(70 Reviews)
> Get Phone Number & Directions
750 Reservoir Avenue Cranston, RI 02910
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Consumer Feedback

(70 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 25, 2011
Was this provider's staff friendly?
Friendly Enough
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
August 16, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 11, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this dermatologist use current and safe equipment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
August 01, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
July 26, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this dermatologist's staff friendly?
Friendly Enough
by Anonymous
July 22, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider use excessive foul language?
No
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
July 22, 2011
Does this provider give unbiased advice?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider remember you by name?
Sometimes, but not always
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this dermatologist friendly?
Yes
by Anonymous
July 17, 2011
Was this provider late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider prominently display their diplomas or business license?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
July 05, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They always made sure that I wasn't in any pain. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by patient
July 03, 2011
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Map and Directions
750 Reservoir Avenue, Cranston, RI 02910