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Joseph Russo, MD

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Joseph Russo, MD
Plastic Surgeon
(4 Reviews)
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575 Boylston Street Floor 2 Newton Center, MA 02459
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Consumer Feedback

(4 Reviews)
Service
1.5 star average for Service
Environment
1 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
1 star average for Recommended
I would never visit them again. I was About 3 and a half years ago Dr. Russo performed liposuction under my chin and neck which he assured me would pull up the sagging skin on my neck. What I was left with were deep vertical pleats under my chin and down the length of my throat. I looked a good 10 years older than I did before the procedure. Also I suffered from pain under my chin that never went away.
When I went to my last post-op visit, I told Dr. Russo that I was very unhappy with the result. He seemed shocked. He seemed genuinely perplexed and told me that he thought my skin would "snap back". Then he examined me and said, "It's just a little skin" and that the only way to correct it would be with a neck lift. Then he said "You're done" and walked out. I was dumbfounded by his response.
To make a long story short, I recently had a neck lift with which I am very happy. The doctor told me that the person who performed my liposuction "took out too much fat" ... "really tore up my platysma"..."did a very rough lipo." It took her 3.5 hours to do the muscle repair.very disappointed.
by unhappy customer xxx.xxx.253.27
September 16, 2013
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider pressure you to get unnecessary enhancements?
Yes! It was overwhelming!
Was this provider's office clean?
No, I didn't feel comfortable at all
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous
July 13, 2011
Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality.
by Anonymous
May 05, 2011
All I have to say is after a number of reccomendations to go to Dr. Russo for my nose job I am SO GLAD I DID.. Its perfect, its is exactly what I showed him in pictures that I wanted. I would reccomend him to anybody.
by Anonymous
November 25, 2008
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Map and Directions
575 Boylston Street Floor 2, Newton Center, MA 02459