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Mass. Eye and Ear, Concord

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Mass. Eye and Ear, Concord
Mass. Eye and Ear, Concord
(11 Reviews)
Office

(978) 369-8780

 54 Baker Avenue Extension #303 Concord, MA 01742
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Liz Sugarman xxx.xxx.240.178
July 18, 2012
Did this ENT Otolaryngologist answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
January 12, 2012
Was this provider's office clean?
It was satisfactory
Was it easy to make an appointment with this provider?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
January 06, 2012
It was very clear that he didn't take pride in his office's appearance. In fact, the office was disgusting. Dirty equipment everywhere. Boxes piled up and falling all over the place. He answered my questions and spent a lot of time with me, but when I tried to give some input in regards to my treatment method, he just ignored everything I said. Obviously my opinion didn't matter to him. It really disappointed me how rude and unfriendly the staff was. They make you feel like an intruder in the office!
by GLK
January 04, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's staff friendly?
Yes
by Anonymous
November 03, 2011
It is so refreshing to see a provider that you can tell truly cares about their appearance. When I described my problem to the person who answered the phone, she made sure that I could see the doctor THAT DAY. Other offices that I called did not offer to squeeze me in and there would be a 2-3 month wait. The waiting area is rather small, but there is always a seat available. A new office/building is underway and the office will be more spacious.
by RSC
September 15, 2011
Was this ENT Otolaryngologist friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
August 22, 2011
Was this ENT otolaryngologist's staff friendly?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
August 17, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
August 12, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 10, 2011
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Map and Directions
54 Baker Avenue Extension #303, Concord, MA 01742
Website http://www.masseyeandear.org/locations/west/concord?utm_source=extnetwork&utm_medium=referral&utm_campaign=mgb-brand-yext
Primary Specialty

ENT

Practice Mass. Eye and Ear, Concord
Business Hours
Monday:8:00 AM - 4:00 PM
Tuesday:8:00 AM - 4:00 PM
Wednesday:8:00 AM - 4:00 PM
Thursday:8:00 AM - 4:00 PM
Friday:8:00 AM - 4:00 PM
Saturday:Closed
Sunday:Closed