Does this provider give unbiased advice?
No. I didn't trust their motives.
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider have helpful information available online?
Yes, but its hard to find
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder