My son had a kidney disease, on prednisone, which means he had a low immune system. I took him to Silas because of a stomach flu. By the time we got in to see him my son was so weak he couldn’t lift his head off of my shoulder. Silas told me that is was no problem to just drive him to the hospital and they would treat him there. By the time I got to the hospital there wasn’t a pulse on his extremities. After almost losing him there he was life flighted to Primary Childrens. Thank God my son survived this fool telling me it was no problem.
I don't like that they don't always allow me to accompany my child, and sometimes make me wait in the waiting room. They've allowed me to a couple of times, but most of the time they don't. Their office was kind of gross. I was scared I was going to catch something from being in the office. Every time I visit, they over-treat my child even if it's a really simple illness. I feel like they're just trying to make money off me. It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. They didn't treat their staff well at all. They were very rude and demanding and I could tell the staff was miserable. Not sure if this guy went to medical school, or just business school. It was obvious that all he wanted was our money and to get us in and back out as soon as possible.
The doctors are wonderful in every way however, the patient rooms are filthy. The walls, table, seating and floor is VERY unclean. I have also experienced unsanitary visits.