Lon Cartwright, OD

Lon Cartwright, OD
4009 South Braeswood Houston, TX 77025
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider spend time asking questions and listening to you?
Definitely
by Janice Robinson xxx.xxx.197.222
June 04, 2014
Was this provider friendly?
Extremely Friendly
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
I Already Have
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.189.43
May 05, 2014
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was the temperature in the office acceptable to you?
Perfect
by Anonymous xxx.xxx.59.34
May 02, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider have reasonable prices?
Yes
by Mary xxx.xxx.80.62
February 07, 2014
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Would you recommend this optometrist to others?
I Already Have
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.209.1
February 04, 2014
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by L. Harden xxx.xxx.24.121
December 10, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider late to your appointments?
No, they were on time
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.1.206
October 30, 2013
Would you recommend this optometrist to others?
I Already Have
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.73.94
October 01, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider use excessive foul language?
No
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.188.130
April 17, 2013
Would you recommend this optometrist to others?
I Already Have
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always put the customer first?
Yes, they always put customers first
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.165.74
April 06, 2013
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