Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider treat their staff well?
Kind of, but not very well
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite