Russell Bodner, MD

Russell Bodner, MD
Northeast Neurology 315 Medical Park Drive, Suite 202 Concord, NC 28025
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
January 17, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was this neurologist friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
December 29, 2011
Were you able to relax during your appointment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 25, 2011
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
May 03, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. The chairs in their waiting room were definitely above average. I was comfortable. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Audra
March 24, 2011
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