I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. It is obvious that their office is cleaned regularly. It was fantastic. Their prices were very fair. The level of care you get for the price is outstanding. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable.