Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was the waiting area spacious?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder