Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was the waiting area spacious?
No, but I can always find a seat
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone