Does this provider have a good professional reputation within your community?
Not really, it could be better
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help