How would you compare this provider to others in his/her field that you have visited?
                        
                        
                            The worst
                        
                        
                            Was this provider helpful about using your insurance coverage?
                        
                        
                            No
                        
                        
                            Did the staff help you feel comfortable when you called with questions or concerns?
                        
                        
                            No, very uncomfortable
                        
                        
                            Are you going to visit this provider again?
                        
                        
                            No
                        
                        
                            Does the provider's staff maintain a professional appearance?
                        
                        
                            Somewhat