I found the people at Kindred to be friendly, professional, and very hardworking. There are multiplie specialities there to address medically complicated patients. My mother is one such patient. We were very pleased at their infection control, wound care, physical therapy, occupational therapy, speech language therapy, psychologist, neurologist, care planning team, and both doctors and physician assistants. We also really felt good about the respiratory therapist and services delivered. The nurses, from the CNAs, to the LVNs, to the RNs, are all very dedicated and follow a collaborative work model of teamwork. You can see this teamwork unfold as they do their jobs. The social worker, Kelly Jensen, is excellent, and she demonstrates compassion for the family of the patient, as well as for the patient, so she addresses the holistic unit of the family, family dynamics, and is aware of cultural traditions, multiple generations and societal changes across time that impact patients (for instance, my mother is a long-term smoker, and in her day, smoking was considered acceptable). There were others who are extremely helpful, such as the cooks, the kitchen personnel, all of whom are exceptionally clean, diligent, and pay close attention to dietary needs. The custodian is very kind in that she always explains to confused patients the reasons for her actions in a room, which helps those with dementia, who could otherwise become easily frightened by such things as changing a curtain. Since the custodian is also bilingual, she uses both of her languages to address patients in a respectful and professional way with the ultimate communication possible. I would recommend Kindred facilities for anyone who needs complex care and needs a smaller, more family-oriented facility to deliver this.
by Ms. Wendy Burger
xxx.xxx.14.94
January 20, 2016