I came in 15 minutes prior to my appointment as is professional courtesy. I filled out the remaining forms, paid my co-pay prior to seeing the doctor, sat down, and waited, and waited, and waited, and waited some more (until they called me in, approximately 2 hours after I was scheduled to be seen), surrounded by four or so other patients whose appointments ranged from scheduled to be 30 minutes before mine, to scheduled to be 10 minutes after mine.
Upon being able to see the doctor, I was told that she no longer performed insertion of the in-arm implant birth control that I had specifically requested and that both her website and ZocDoc listing had stated that she performed. When asked about this, she stated, "We haven't had enough time to update those yet."
When asked why she did not perform a standard (and very, very common) birth control procedure, she stated, "I have too many patients want to take them back out again, and I am tired of it." This statement alone is unprofessional and unreasonable, but, moving past that, what really takes it home, is that she then told me that she would not be refunding me my co-pay for the visit if I elected to "have her counsel me on other forms of birth control," since I "had selected the worst one."
She then began to spout false statistics about the in-arm implant and lots of wildly unprofessional opinions of its effectiveness that could all be easily disproven with a simple Google search---or a visit to a gynecologist who knows what they are talking about and actually cares about what their patient needs.
Three hours after my appointment was scheduled to start, I finally left, with a scribbled-on piece of paper towel in my hand "referring me" to another OB-GYN for the in-arm implant. I will never be returning to this clinic, and I only wish I could give zero stars.
by Azalea M.
xxx.xxx.255.76
May 10, 2016