They were very polite and helpful and made sure that I had everything I needed. This massage therapist really understands what clients' needs are and spends extra time answering any questions they may have. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They almost always have a promotion or special going on.