Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Were you able to relax during your appointment?
Not really, I was a little uneasy