Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional