Smile Krafters, Smile Krafters

Smile Krafters, Smile Krafters
Dentists 1247 S. Cedar Crest Blvd. Suite 300 Allentown, PA 18103
About

Smile Krafters, Smile Krafters

Smile Krafters offers complete dental health care including veneers, crowns, dentures, whitening, implants, braces, gum surgery, childrens dentistry, wisdom teeth extractions, nitrous, IV sedation
Primary Specialty

Dentist

Services Smile Krafters, Smile Krafters is a dentist/dental office located in Allentown, PA. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Smile Krafters, Smile Krafters at (610) 628-1228 to schedule an appointment in Allentown, PA or get more information.
Consumer Feedback
(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
View All 9 Reviews Add a Review
Recent Reviews
Avoid this practice at ALL costs!!!! The only good thing I could say is that they fit you in quickly. But at the expense of everyone else! I need two extractions and have extreme anxiety of the dentist, which is why I was referred to a surgeon. I called on Friday, and my appointment was made for Monday. I sat there in a packed room for over an hour. I was called back, and they took x-rays. Then they walked me around the entire building and said "Oh, sorry there's actually not any rooms available, you'll need to go back to the waiting room". When I eventually was called back, I sat in the room for over 30 minutes waiting to see the DR. There was a glove on the floor by the door, bloody gauze left in the trash can, and the entire arm of the dental seat was broken off. When the doctor finally came in, he was the only person in the entire practice to have courtesy. Although he stated he was "overbooked" and was extremely quick with me. Never even looked in my mouth, and I'm not sure he even really looked at my chart. I was given an appointment for surgery the next day and was never given any pre op instructions (e.g. not to eat the night before, don't take medications the morning of, make sure you have a driver). I arrived the next morning 15 minutes early to my appointment time, like requested. After sitting there for an hour, I began to hear other people stating their surgery was scheduled for the exact same time as mine. There was a sign on the wall stating they only had one surgeon. I asked the front desk if they really only had one surgeon and scheduled multiple people for the same time. They were extremely rude and admitted that it was true. We found out that four other patients were scheduled for 11:00 am with the same surgeon. Their response was they would be in different rooms. So, one surgeon is going to run back and forth between five rooms and hope something doesn't go seriously wrong with one of the patients? During my time in the waiting room, they sent out patients that were still loopy, drooling all over themselves, with blood on their face, crying in pain, and made them stand at the front desk. How embarrassing is that for the patient and makes the other patients waiting feel even more nervous. Needless to say, I cancelled my appointment and left with fear for my safety! This practice is rude, unprofessional, dirty, unsafe, extremely impersonal, and apparently tries to commit insurance fraud. Stay far far away!!!
by Kayla xxx.xxx.138.241
April 16, 2024
after a two hours driving and paying tolls for my daughter to see the dentist when we finally get there we are told he had to leave and we needed to reschedule. it took almost 6 months to get this appointment.. now i have to take off work yet again and drive her another time. this is ridicules!
by gail xxx.xxx.119.171
August 09, 2023
Recent Polls
Was the waiting area spacious?
No, but I can always find a seat
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 28, 2011
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