Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider's staff friendly?
Friendly Enough
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider adhere to the customer is always right policy?
Sometimes, but not always