Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.