Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this counselor answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional