Did this counselor answer all of your questions?
No, I left confused and frustrated
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway