Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did they follow up with you after your appointment?
Yes.
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!