Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!