Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider give unbiased advice?
Yes
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do