Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider show attention to detail?
Kind of, but not very much
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud