Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Was this provider's staff friendly?
Yes, they went above and beyond
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met