Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the waiting area spacious?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in