Were you able to relax during your appointment?
No, I had to leave I was so distressed
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider treat every client equally?
No, they definitely favor certain clients