Does this provider have helpful information available online?
No, just a basic listings page
Were the hallways and residents' rooms brightly lit and well decorated?
No, the rooms were dimly lit and poorly decorated
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.