They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money.