Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.